Services

In collaboration with your organization, we are dedicated to developing an exceptional team that is custom-fit for your needs. Our objective is to streamline the hiring process, guaranteeing the creation of a distinguished team that excels and distinguishes itself.

Information Technology (IT)

Information Technology (IT) refers to the use of computers, networking, storage, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data. Key components of IT include:
Key components of IT include:
IT forms the backbone of digital operations across all sectors.
Information Technology Enabled Services (ITES)
Information Technology Enabled Services (ITES) also called as business process outsourcing (BPO) are services that use IT to improve the efficiency and quality of operations. While IT focuses on the infrastructure and tools, ITES refers to services delivered using that technology.

Non-Information Technology (Non-IT)

Non-IT refers to sectors, jobs, or services that do not primarily involve the use of information technology systems for their core operations. These industries or roles focus on non-technical, non-software, and non-digital activities.
Examples of Non-IT sectors and services include:

Sales and Marketing (Non-IT Sector)

Sales and Marketing in the Non-IT sector refers to the strategies and activities involved in promoting, selling, and distributing physical products or traditional services rather than technology or software-based solutions.
Sales and Marketing in the Non-IT domain focuses on promoting and selling nontechnical goods or services using traditional methods, direct customer engagement, and offline promotional strategies.

Human Resources (HR) & Administration

HR focuses on managing the employee lifecycle and maintaining a productive workplace environment.
Administration
Administration ensures the effective day-to-day operation of the organization through logistical and clerical support.
HR and Administration in the Non-IT sector play a vital role in managing human capital and ensuring the seamless running of everyday business operations, without relying on IT systems as their core function.

Operations

Operations in the Non-IT sector refers to the processes and activities involved in producing goods or delivering services efficiently and effectively. This function focuses on the day-today running of business activities, ensuring that everything from production to delivery happens smoothly, cost-effectively, and on time.
Operations in the Non-IT sector is the backbone of an organization, responsible for executing and optimizing core business functions that involve people, processes, materials, and services—without a primary reliance on digital or software systems.

Accounts

Accounting in the Non-IT sector refers to the management, tracking, and reporting of a company’s financial transactions, ensuring legal compliance and financial transparency.
Accounting in the Non-IT sector is essential for maintaining financial health, ensuring compliance with laws, and supporting decision-making through accurate financial data— focused more on finance and regulations than on technology or software development.

QC & QA

Quality Control (QC) and Quality Assurance (QA) are essential functions in the Non-IT sector, & their primary goal is to ensure that products and services meet defined quality standards and are safe, reliable, and consistent.
Quality Control (QC)
QC is the process of inspecting and testing the actual product to identify defects or nonconformities after production.
Quality Assurance (QA)
QA is a proactive process that focuses on preventing defects by improving processes, systems, and procedures before production begins.
In the Non-IT sector, QA and QC ensure that products and services meet safety, quality, and customer expectations. QA focuses on building quality into the process, while QC focuses on checking the final output. Both are crucial for reducing waste, maintaining brand reputation, and ensuring regulatory compliance.

Workforce Management (WFM)

Workforce Management (WFM) refers to the strategic planning, scheduling, and
monitoring of employees to ensure that the right number of people with the right skills are in
the right place at the right time.

Key Responsibilities

Staff Planning

Forecasting labor needs based on workload, shift requirements, and seasonal demand

Time & Attendance Tracking

Monitoring employee attendance, leave, overtime, and productivity

Resource Optimization

Reducing overstaffing or understaffing while maintaining productivity and service levels

Business Advisory

Business Advisory refers to the professional service of guiding organizations in improving their performance, solving challenges, and achieving strategic goals.
Business Advisory in the Non-IT sector helps organizations solve problems, capitalize on opportunities, and drive growth. It is a consultative function that blends strategy, finance, operations, and market insight to support better business outcomes.

Technical Support

Technical Support in the Non-IT sector involves assisting customers, clients, or internal teams with the installation, operation, maintenance, and troubleshooting of mechanical, electrical, or industrial equipment and systems.
Technical Support in the Non-IT sector ensures that products and equipment function correctly and reliably after delivery. It plays a key role in maintaining customer satisfaction, equipment uptime, and operational safety, especially in technical and industrial environments.

Back-End Support

Back-End Support in the Non-IT sector refers to the administrative and operational tasks carried out behind the scenes to ensure smooth business processes, but are essential for supporting front-line teams, management, and core operations.
Back-End Support in the Non-IT sector ensures that internal processes run smoothly, allowing customer-facing and production teams to perform efficiently. These roles are critical for maintaining data accuracy, supporting business operations, and improving internal workflow.

Man-Power Supply

Manpower Supply refers to the process of providing skilled, semi-skilled, or unskilled labour to businesses and industries based on their operational needs. These services are usually offered by staffing agencies, contractors, or labour supply companies and may include temporary, contractual, or permanent placement.
Manpower Supply in the Non-IT sector plays a vital role in meeting dynamic labour demands by providing the right workers at the right time.

Teaching – Non-IT Sector

Teaching in the Non-IT sector refers to the process of imparting knowledge, skills, and values in subjects unrelated to information technology
Teaching in the Non-IT sector is a dynamic and impactful profession focused on educating and empowering learners in non-technical fields.

HR & Administration Staff

The Purchase & Stores staff play a crucial role in the efficient functioning of an organization by managing the procurement of goods and services, as well as overseeing inventory and storage operations. Here are some key responsibilities and duties of Purchase & Stores staff:

Identifying Needs

Sourcing Suppliers

Negotiating Contracts

Inventory Management

Quality Control

Budget Management

Administrative Support

Handling correspondence, scheduling meetings, and maintaining records.

Human Resources

Managing employee records, recruitment, and onboarding processes.

Finance and Accounting

Processing invoices, managing budgets, and preparing financial reports.

Customer Service

Addressing client inquiries and providing support.

Project Staff

Project staff are directly involved in the planning, execution, and monitoring of projects. Their roles include:

Project Manager

Overseeing the project from start to finish, ensuring it stays on track and within budget.

Project Coordinator

Assisting the project manager with scheduling, resource allocation, and communication.

Quality Assurance

Ensuring that the project meets the required standards and specifications.

Risk Management

Identifying potential risks and developing mitigation strategies.

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